Connect with Samsung

We are here to help you. Please try using one of our prompt support channels below.

*if you are located outside india,please visit the Samsung International Hub page and select your country from the list.

Whatsapp us

Connect with us on WhatsApp

Email us

For General queries & complaints, Get a
response within 24 hours

Write to Service Head

Email for any unresolved customer
service queries

If you've already used our standard contact channels and would still like to get in touch, please contact me directly using the link below.While it may be difficult for me to respond to every email, your feedback will be shared with the relevant team, who'll get in touch with you promptly.

Kind regards


president & CEO

Samsung Southwest Asia

Contact Info

WhatsApp(English / हिंदी)

WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request

Available 24 Hours / 7 days

Sign Language

Video call with Sign Language interpreter assisted by Samsung product expert.

Operation Hour: Monday - Friday 11:00-16:00

Email Support

We'll respond within 24 hours of your request.

Email Support Bangladesh

We'll respond within 24 hours of your request.

Email Support Sri Lanka

We'll respond within 24 hours of your request.

24 Hours Phone Support (India)


Face-to-Face Support

Whether your product is in warranty or out of warranty, we're here to help.


Remote Service

Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV

CEO Office

CEO Office

*Image simulated for illustrative purpose.

**Color and model availability may vary depending on country or carrier.

***Galaxy A53 5G is rated as IP67. Based on test conditions for submersion in up to 1 meter of fresh water for up to 30 minutes. Safe against low water pressure only.

*Image simulated for illustrative purpose.

**Color and model availability may vary depending on country or carrier.

***Galaxy A53 5G is rated as IP67. Based on test conditions for submersion in up to 1 meter of fresh water for up to 30 minutes. Safe against low water pressure only.

*Features Galaxy S22+

*Image simulated. Color availability may vary depending on country or carrier.

*Images shown here are for representational purpose only, actual may vary. All features, specifications and prices are subject to change without prior notice. Model availability may vary from location to location.

*Image of Galaxy Z Fold3 5G, Galaxy Z Flip3 5G and S Pen Fold Edition simulated for illustration purposes.

*The S pen Fold Edition sold separately and is only compatible with Galaxy Z Fold3 5G.

*Image of two Galaxy Z Fold3 5G phones and S Pen Fold Edition simulated for illustration purposes.

*5G Devices are 5G ready, connectivity dependent on network availability.